Claims

Combo

For Day-2-Day Claims

Members can submit the invoice to claim against a benefit to AGS Offices via fax, e-mail or postal services. You will be reimbursed with-in 14 Days. Should you not have funds available, please contact our offices on 010 140 1516 and arrange with one of our claims consultants to make funds available to you. Note that we will then require the statement to be sent to us once you have been seen to.

For Hospital and Accidental Claims

A member may call our 24-hour service centre at Africa Assist on 0861 333 621. Africa Assist will grant authorisation and guide them to the nearest medical centre for treatment.
Africa Assist will further grant guarantees to the hospital for a member to be  admitted. The member’s account will be managed by Africa Assist and bills will be settled by the insurer. 

Accident
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For Dental Claims

A member may call or email our services provider, Dental Risk Underwriting Managers (DRUM).DRUM will provide members with authorization on procedures where necessary.

 DRUM will administer claims on benefits for members. Members may send their claims to Drum via fax, email or postal services 

Claims department and Pre-authorisation: 0861 372 343 or 012 741 5101 Claims Submission and Policy customer Care: smile@dentalrisk.co.za  Pre-authorisation: auth@dentalrisk.com

Contact

Sales

Tel: 010 140 1517

Fax: 086 605 2345

Whatsapp: 082 954 4866

info@agshealth.co.za

Claims

Tel: 087 330 2800

Fax: 086 605 2345

claims@agshealth.co.za

Admin

Tel: 087 330 2800

Fax: 086 605 2345

admin@agshealth.co.za

AGS Health Offices

Physical Address

Rock Cottage Office Park
Unit 4B, Cnr Christiaan de Wet & John Voster, Weltevredenpark,
Johannesburg

Postal Address

Rock Cottage Office Park
Unit 4B, Cnr Christiaan de Wet & John Voster, Weltevredenpark,
Johannesburg
1709

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